Do you want to check-in earlier than FOUR DAYS from today?
If so, then please call Wiwin or Yusril at the Homestay Information Center. (The website booking system is not intended for last-minute availability enquiries.)
Otherwise, read on for how to check availability and make a booking using our automated booking system.
1. Read this information so that you know what to expect of homestay accommodation in Raja Ampat.
2. Use the accommodation page search filters to quickly find homestays with features that are important to you. (You can apply more than one filter at a time.)
3. See the guest reviews at the foot of each homestay page to help decide where you want to stay.
4. If you have any questions that are not answered on a homestay page, please just ask us by leaving a comment on the homestay page, or by using our contact form.
5. The Rates quoted on a homestay’s page are the prices for the cheapest room type available. To check prices, you only need to enter your dates, the number of adults and children (under 12) in your group, and the accommodation you want, and the booking form will displaythe total price for your booking. (You do not need to submit the form to see the price.)
6. If you want to check availability, or to request a booking, complete and submit the booking form provided on the homestay page. (Please note that it is not possible to make a single booking for a group in which individuals are arriving and departing on different dates: You must make separate bookings for people who are arriving and departing on different dates.)
7. Only request a Waisai pickup from the FIRST homestay you want to stay at. (There is no need to return to Waisai, as you can easily arrange onward transfers with your host after you have arrived, or you can ask your host to call the next place to come and pick you up.)
8. If your requested room type is available for the dates you want, the homestay will make a temporary reservation for you, and you will receive an email containing a payment link for the accommodation cost of your stay. Payment can be made with credit or debit cards issued by Visa or Mastercard.
9. To confirm your booking, please pay the invoice within 48 hours of it being sent to you. Homestays cancel reservations not paid for within 48 hours.
10. To ensure that you receive booking emails from us, please add contact <at> stayrajaampat.com to your email contacts or white list. If you do not receive any expected communications from us, please check your spam folder.
11. The Terms and Conditions and Policies relating to your use of the Stay Raja Ampat website and our booking system can be found here.
12. Cancellations are a big deal for most homestays. Many small homestays have to borrow the money they need to buy the fuel and food required for your stay, and it’s very unlikely that a homestay will be able to fill a vacancy created by cancellations less than 30 days ahead of check in. Because of this, PERJAMPAT has a very strict cancellation policy. Please be sure to read it before booking.
13. Read on to understand how our booking system works, and how it is different to others.
Book ahead
If you want to stay a popular homestay or (which includes all those with on-site dive centers) then you will almost always need to book ahead.
Booking at least 2 months in advance is recommended for popular homestays.
Please be aware that booking more than 180 days in advance of your check-in date makes refunding much more complicated and costly.
If you can not (or do not want to) make a booking before you go
Go anyway! There is never a time when all Raja Ampat accommodation (or any island) is fully booked.
If you arrive without a booking, contact the Raja Ampat Homestay Information Center at Waisai. The Center is open 7 days a week, and will be able to find you accommodation and arrange your transport.
Currency display
Prices displayed when you first load the website are either set according to your geographical location, or will default to IDR.
Prices are charged in IDR, so only prices displayed in IDR are exact. Rates displayed in other currencies are approximate indications only and are based on internet-sourced mid-market rates. Your bank and/or card provider will set the actual exchange rate.
A currency selector (circled red in screenshot below) is available on every website page. Click the selector to change displayed currencies.
The Homestay Association guarantees that all guests who book via the Association’s Stay Raja Ampat website will never be asked to pay more than the price members advertise on the website. The Association provides a support number to call if you ever find yourself in a situation where your host is telling you that “prices have gone up”.
Search by price
The Price/person search filter that you will find on our accommodation page will return homestays for which the cheapest available per person price matches the selected range. In most cases, the cheapest per person price is for couples sharing the cheapest room that a homestay offers.
About booking on Stay Raja Ampat
Stay Raja Ampat is a community-owned, not-for-profit website that is operated by PT Bahari Perjampat Sejahtera, an Indonesian company which is wholly owned by the members of PERJAMPAT – The Association of Indigenous Community Entrepreneurship and Livelihood in Raja Ampat.
All homestays represented on Stay Raja Ampat are PERJAMPAT members, and when you make a booking on Stay Raja Ampat, you are not dealing with an agent, you are dealing directly with the homestay owner.
When you pay for a booking on Stay Raja Ampat, 100% of the money you pay benefits Raja Ampat’s indigenous communities.
Raja Ampat Homestay owners always receive the price they want for their accommodation, and the 15% commission that you pay on website sales provides the income that PERJAMPAT needs to continue to provide services to its members.
PERJAMPAT’s income from website sales commissions pays for:
- Provision, maintenance and updates of the Association’s Stay Raja Ampat website.
- All costs and fees associated with collecting booking payments, disbursements to homestays, and record keeping.
- The Waisai Homestay Information Center and staff salaries.
- Homestay guest support, Association standards compliance, and website data collection teams’ salaries.
- Association member support, training and mentoring workshops.
- All Association meeting, administrative and operating costs.
- Representations to government on behalf of members and members’ communities.
How the Raja Ampat accommodation booking system works
The Stay Raja Ampat booking system has been designed to overcome the challenges faced by the majority of homestay owners:
- Lack of both the hardware and knowledge required to make use of digital tools and systems.
- In many locations, lack of telecommunication infrastructure capable of providing internet access.
- In some locations, complete lack of any kind of communications connectivity.
- Lack of spoken or written English.
- Lack of financial resources for independent digital marketing.
- Exploitation by unscrupulous agents and middlemen who control many homestay listings on popular booking aggregators. (Sometimes without the owners’ knowledge or permission.)
Here’s how the automated booking system works…
When you submit a Stay Raja Ampat booking request form, our system instantly translates your request to Bahasa Indonesia and sends it as an SMS text or WhatsApp message to the homestay owner’s phone. Homestay owners simply reply to the request by sending 1 if the room is available, or by sending 2 if it is not. (Homestays will usually contact us if they have a close, but not exact, match to the requested dates. We will then manually email you to let you know.)
Do not expect an instant response to your request.
Most homestays will respond to requests within a few minutes or hours, but in some cases, homestay phones could be out of signal range, the owner may have no credit available on the phone, or there may be local network problems. The system allows homestays 48 hours to respond to a booking request.
The instant that the system receives a homestay owners’ response to your booking request, it will automatically notify you by email.
If the homestay does not respond within 48 hours of your request being sent, your request will be cancelled and the system will email you to let you know.
When a requested booking is available, the system will:
- Send you an email letting you know that a temporary reservation has been made for you, and, a few seconds later,
- Send you an email containing a “pay now” link for your reservation.
When a booking is unavailable, the system will:
- Send you a notification email with suggestions for what to do next.
When a homestay does not respond to your booking request, the system will:
- Send you a notification email with suggestions for what to do next.
When you pay your booking invoice, the system will:
- Send you a booking confirmation email that contains
- your booking confirmation and accommodation voucher,
- contact details for your homestay,
- information about meeting your Waisai pickup
- Homestay Association guest support team contact details, and
- a booking cancellation link.
- Send your homestay an SMS or WhatsApp message that contains
- confirmation that you have paid for your booking
- Your name and contact details as entered on the booking form
If you do not pay your accommodation invoice within 48 hours of it being issued, the system will:
- Send your homestay an SMS text or WhatsApp message letting them know that you did not pay. (Your reservation will then be cancelled by the homestay.)
48 hours before your check in date, the system will:
- Send your homestay an SMS or WhatsApp text message reminder about your booking (and Waisai pickup if you requested one).
7 days after your check out date, the system will:
- Send you an email inviting you to provide feedback to your host family and the Raja Ampat Homestay Association.
Cancellations:
Cancellations are a big deal for homestays. Many small homestays have to borrow the money they need to buy the fuel and food required for your stay, and it’s very unlikely that a homestay will be able to fill a vacancy created by cancellations less than 30 days ahead of check in. Because of this, PERJAMPAT has a very strict cancellation policy. Please read it before booking.