Cancellation Policy update

Great news for Raja Ampat homestays guests!

PERJAMPAT members have voted to relax the Cancellation Policy.

This has become possible because the increasing numbers of guests visiting Raja Ampat have made it is easier for homestays to avoid losses caused by cancelled bookings.

The new Cancellation Policy applies for all cancellations received on or after August 1, 2025

Here are the changes:

• 3. No refund for cancellations less than 14 7 days prior to check-in
  If the Guest cancels less than 14 7 days in advance, no refund is payable.
• 4. 50% refund (minus Refund Service Fee) for cancellations 14 to 30 7 to 14 days prior to check-in
  If the Guest cancels between 14 and 30 7 and 14 days in advance, the amount refunded shall be 50% of the Total Fees, minus the Refund Service Fee and any card processing fees recoverable under clause 2 above.
• 5. 100% refund (minus Refund Service Fee) for cancellations more than 30 14 days prior to check-in
• 8. Temporary variation for travel issues caused by Coronavirus
  All guests with existing paid bookings who cancel on or after March 18 2020 because of Coronavirus travel issues qualify for refunds or credits as described on this page. This temporary variation to the Cancellation Policy does not apply to any bookings made on or after March 18, 2020. (Deleted.)

Because we place community needs first, we will never offer terms like those of the big American-investment company-owned, multi-national booking platforms – but we hope you’ll approve of these amendments to what was previously a very strict policy!

See the full Cancellation Policy here.

See this page for quick links to Stay Raja Ampat’s terms and conditions and policy documents.