Korbekwan bookings dishonoured

Korbekwan Homestay has been suspended from Stay Raja Ampat because they confirm accommodation bookings to guests, then do not have the booked rooms available when the guest arrives.

Received from booked guest November 12 2018:

The owner of Kalabia, Stefanus, wants to organize the transfer to Korbekwan Homestay and he made a phone call to the owner of Korbekwan Homestay. 
Then the owner of Korbekwan Homestay told him that all rooms from Korbekwan are booked out.
Now we are not sure if there was a missunderstanding in the communication.
We contacted Korbekwan again with our name and booking ID and the answer was, that all rooms are full. Now we are not going to Korbekwan.